How are your remote agency offices and remote travelling agents’ safety and security managed?
With the IDentifyED App’s Government Agencies Agents Safety system, the below scenario could have been avoided:
March 27, 2017, Zyszkiewicz, 64, was on duty Wednesday as a building inspector for the De-partment of Neighborhood Services when he was found dead in his car near N. 23rd and W. Cherry streets about 2 p.m. He had been killed with a shotgun and was the apparent target of a carjacking attempt.
When we think about remote offices and remote travelling agents’ safety and security, we don’t think about their needs in traditional ways. Often, we think about agents doing an inspection at a site, or a service person doing an installation or maintenance somewhere in their territory. So, what’s the safety and security issue?
Most remote offices and travelling agents have to consider hazards that are unlike those in gov-ernment headquarters, don’t deal with, as well as, they are usually meeting in government offices, warehouses and factories, they are just on the customer’s premise. Remote offices, travelling agents however have safety and security concerns just like everyone else, maybe more so. They don’t have video cameras, security guards, locked access-controlled doors, or a predictable somewhat controlled environment, they are out in the big wide world!
Most remote offices, travelling agentscan account for a large piece of your employee population, it’s entirely possible in some organizations that they could represent the majority of your employees. So, it makes sense to have some safe guards in place to make certain they are safe and secure.
Remote offices, remote travelling agents safety and security has always been important there are many risks, many possibilities, and thousands of common little things that happen in a remote offices or with a travelling sales and service person that happen everywhere else too, like heart attacks, strokes, and allergic reactions.
Today’s communication and security systems are able to support an employee where ever they may be. So, the confines of a physical campus are not a limitation to securing an employee’s safety and security.
PROBLEM: Remote offices and travelling agents need strong safety and security systems. Today, they rely on traditional legacy methods that don’t always provide the best safety and security. Is there an opportunity to tell your external workforce that you care, and that you are working to protect them?
So, what is being done to manage remote offices and remote travelling agents’ safety and security today?
Remote offices and travelling agents get a laptop (or tablet) and a phone. They have a usually a manager who they can contact, if they need help. It should come as no surprise however, that most managers are not qualified emergency responders. What if you had some tools so that your remote employees had the comfort in knowing that if something happened, something went wrong, your agency would be able to respond?
Can you take some simple steps and implement some great tools that will improve remote offices, remote travelling agents’ security and communication to better secure your government remote offices and travelling agents’s?
Cameras, smart cards and security guards cannot really protect your remote offices, remote travelling agents from;
- Chemical and hazardous material spills.
- Hurricanes, tornados, earthquakes, mudslides and blizzards.
- Heart attacks, strokes and other medical issues
- And dozens of other issues where you may want to take steps to make certain your remote offices and remote travelling agents is safe and secure.
So, if you are a remote employee and you need help;
- What do you do?
- Who do you call?
- Who will respond?
- What will the remote offices and remote travelling agents do if there is a critical event?
- What is your plan?
- How are you documenting response?
- What is your liability?
- How do you communicate?
- How do you reduce risk, personal injuries and save lives?
- How do you reduce litigation and liability expense?
What does your government remote offices, remote travelling agents need?
1A tool that employees use every day, not just in an emergency. Something that houses their Government Employee ID, their HID Seos Smart Card, allows for government com-munications, todos, Chat, Group messaging, message boards, calendars and file sharing, location services, items that both are critical to their day, and allow them to work and communicate better and of course… safer.
2A tool and process to report and identify security and medical incidents as they happen in the hands of your employees reported instantly to key staff members and security.
3A tool and process to report and identify safety, accidents, and maintenance issues as they happen in the hands of your employees reported instantly to key staff members and security that can involve local emergency responders.
4When your emergency personnel respond to an incident(virtually); if an employee wishes they can disclose critical allergy or medical alerts available within the help request along with emergency contact information, specific location information, along with a picture.
5As an incident occurs staff and security centrally and remotely document and update the status in order to respond, communicate, coordinate and document actions as they are taken both at government and in the field, by both staff and emergency responders.
6If there is an incident that effects many remote offices, travelling agents, you may need to do emergency notifications to all or a group of employees. Emergency notifications or broadcasts will need to be sent out in many different ways App, Device Notification Services, text, email, IDentifyed’s message box, Facebook, Twitter, CAP(common alerting protocol) and ASAP (Automated Secure Alarm Protocol).
8When you send out an emergency notification include specific response instructions or expect panic.
9Have the ability to create and distribute custom notifications and emergency procedures that are specific to your corporation or government remote offices, travelling agents’. These procedures need to be documented online so that they are easily and quickly ac-cessible to everyone inside the app.
10Are you sending only to a specific group of people? Have the ability send a broadcast to a specific group. For example, a team traveling to a conference in Paris, doing a presentation when a terrorist attack occurs.
11Employees need a precise method to identify their location during a critical event, make certain that you have this ability.
12Expect employees to be able to check into a place, group, event, bus or create their own special locations, and share this with government and other employees
13Keep different groups (leadership, security/emergency responders, staff, departments or special teams and visitors) informed, privately and securely. Communicating to different group specific information and instructions is a huge advantage during a critical event.
14Provide a tool that allows users to have immediate access to emergency procedures.
15Once the event clears you will need to send an “All Clear” to everyone.
16After a critical event, you will want to document and send help to everyone who needs help, document any and all damage done, and address any unsafe conditions.
What does IDentifyED remote offices, travelling agents’ security solution provide a corporation or remote offices and travelling agents’?
1IDentifyED creates a verifiable government brand and user identification that provides customers assurances that they are in fact dealing with an employee.
2IDentifyED provides remote employees with access to resources like:
- A custom app that allows you to provide vital and useful URLs.
- A government file content container with critical files that employees may need.
- A suite of secure, authenticated and encrypted authentication tools like: chat, message boards, messaging, group messaging, file sharing, location sharing, picture sharing, and calendar sharing.
- A means by which employees can provide contact information, emergency contact information, pictures, allergy and medical alerts to first responders.
3IDentifyED provides a tool and process to report and identify incidents as they happen. All incidents need to be identified to be prepared to escalate if necessary and document the initiation of the incident. Also, by identifying and documenting issues, patterns and occurrences as they happen. IDentifyED allows you to allocate resources, identify recurring issues, and provide proof in case of litigation that you do indeed have processes in place in which you handle issues and document outcomes.
4If an incident “escalates” staff and law enforcement IDentifyED allows you to both centrally and remotely document and update the status that the issue escalated to a critical event.
5Your remote offices and remote travelling agents’ security procedures will call for your team to take the next step: Emergency Notification. IDentifyED’s Emergency notification is sent out in many different ways App, Device Notification Services, test, email, IDentifyED’s message box, Facebook, Twitter, CAP (common alerting protocol) and ASAP (Automated Secure Alarm Protocol).
6Global Reach, IDentifyED uses a global broadcast mechanism that allows you to reach throughout the world. If you are using a traditional legacy tool, you may not have this capability. Ask yourself this: “Do my employees travel globally? If an incident occurs in a remote country and I need to communicate with a group, how will I do that?”
7Sending out an alarm without specific response instructions carries with it the risk of panic and additional loss. For this reason, IDentifyED includes steps to take by integrating The I Love U Guys Foundation’s Standard Response Protocol originally used and proven in over 25,000 schools and now available to Remote offices and travelling agents’ so that your remote offices, travelling agents’ have well documented response procedures and tools that make those procedures possible, avoiding confusion, panic, and additional injury or loss of life.
8IDentifyED also allows your government remote offices and remote travelling agents to create custom notifications and emergency procedures that are specific to your government needs or remote offices and remote travelling agents.
9Your remote offices and remote travelling agents need well document emergency procedures, IDentifyED makes these procedures available online in the app, so that they are easily and quickly accessible to everyone, when they are needed.
10Do you have multiple geographic remote offices and travelling agents? IDentifyED allows you to centrally monitor help requests and other key functions including emergency broadcast from one or a distributed central security operations center.
11Are you sending only to a specific group of people? IDentifyED allows you to send a broadcast to a specific group. For example, a team traveling in Paris, France when a terrorist attack occurs.
12Employees need a precise method to identify their location during a critical event. IDentifyED provides a tool called check-in that allows a user to “check-in” to a place, group, event, bus or even a user specific location, sharing this information in their communication dashboard for other users. Remote employees can create custom locations, like sales appointment with longitude and latitude. Check-in allows for better information on where an emergency responder needs to respond to. For example, if they are in a 10-story building, well longitude and latitude only tell the building, but location check-in allows you to designate floor 6 bathroom 6-2-M.
13IDentifyED allows you to keep different groups (leadership, security/emergency responders, staff, employees or visitors) informed, privately and securely. Communicating to different groups specific information and instructions is a huge advantage during a critical event. IDentifyED provides chat and message boards and allows you to segregate information to various groups. You can update via HTML, and the IDentifyED App as users can read these message boards on the app and via HTML.
14IDentifyED provides a tool within the app that allows users to have immediate access to emergency procedures via the content management tool.
15Once the event clears you will need call for an “All Clear” from IDentifyED’s emergency broadcast system.
16Once the event clears you may need to request help for injured parties, identify unsafe conditions or get certain required maintenance issues addressed immediately, this can be done and documented with IDentifyED’s help request system.
17IDentifyED provides a tool called Visitor.FIT which provides 3rd party verification to your customers that a remote employees criminal record does not exceed any more than 2 misdemeanors in 7 years, no sex offender charges and no felonies without compromising the employee’s privacy.
Top reasons why IDentifyED is the best Government remote offices and remote travelling agents’ security system
1BEST User Engagement
- Government/Campus ID
- HID SEOS Smart Cards
- Custom remote offices and remote travelling agents App w/custom resources
- Help Requests
- Emergency Notification
- Emergency Procedure Content tools
- Check-in in order to share locations
- User, and Group Communication dashboards
- Message Boards
- Picture Sharing
- File Sharing
- Location Sharing
2BEST Help Request
- Critical Contact info.
- Allergy and medical alerts
- Remote and Central Operations
- Status, Control and Documentation
Intelligent Logistics and Prevention
3BEST Security Processes, Metrics and Documentation
- Incident Response Improvement.
- Critical Event Response Improvement.
- Improved remote offices and remote travelling agents monitoring and intelligence.
4The BEST Government/Campus ID Systems
- Student self-registration and photo uploads.
- No plastic IDs.
- Never lost and never stolen.
5Smartest Smart Card
- Easy Smart Card Management
- No plastic smartcards.
- Secure Smart Credentials.
IDentifyED government agencies agents safety and security Management API
IDentifyED has a large library of APIs so that 3rd parties with the proper credentials can interact with IDentifyED.
Integration from your remote offices and remote travelling agents HR System
Integration is the best news yet!
IDentifyED has the ability to integrate with your human resource systems and directory services so that we can pull user and login information as well as in many business rules and other critical information. We can also with the Swift Data tool completely integrate with the list of premise access controllers, list below. With the Swift Data tool, we provide not only data synchronization but also workflow and business rule-based intelligence to configure access and to update Kornukopia’s IDentifyed, your human resources and directory services and provision your smart cards with your PACs!
Premise access controller smart card IDentifyEDupdate integration list
- Assa Abloy HID Persona Physical Access Controller
- Genetec Physical Access Controller
- Lenel Physical Access Controller
- Rs2 Technologies Physical Access Controller
- Honeywell Physical Access Controller
- Vanderbilt Industries Physical Access Controller
- Software House Physical Access Controller
- Brivo Physical Access Controller
- S2 Security Physical Access Controller
With a complete Government agencies agents safety system you turn tragedy into the opportunity to demonstrate your ability to help and respond.
What is holding you back from a government agencies agents safety system?
- You have a security management system already, but it does not leverage the users and their needs? What is the point of a remote offices, remote travelling agents’ security and safety system anyway?
- Implementing is quick and easy.
- The IDentifyED system cost is easily justified based upon all the other items it replaces.
- Every minute you wait you create more risk, liability and negligence.
- You can start saving lives and communicating to everyone that your remote offices and remote travelling agents is safe and secure, today!